Privacy policy

Last Updated: 08/08/2026

At BizPlayBooks ("BizPlayBooks", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our digital products, subscribe to our communications, or otherwise interact with us.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how we protect it, and the choices available to you.

By using bizplaybooks.store ("Website") or purchasing products from us, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT US

BizPlayBooks is an online digital-product store offering practical playbooks, ebooks, guides, templates, and other digital resources for entrepreneurs and online businesses.

Business/Legal Name: ARA Lifenetwork Ventures
Brand Name: BizPlayBooks
Website: https://bizplaybooks.store
Email: rahulkavungalradhakrishnan@gmail.com

For privacy-related questions or requests, you can contact us using the details above.

2. INFORMATION WE COLLECT

We collect only information that is reasonably necessary to operate our Website, process orders, provide digital products, communicate with customers, improve our services, and comply with applicable legal and regulatory requirements.

A. Information you provide directly

Depending on how you interact with BizPlayBooks, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Transaction/order information
  • Information submitted through our contact forms
  • Information you provide when requesting customer support
  • Account information, if you create an account
  • Marketing preferences
  • Any other information you voluntarily provide to us

For digital products, we generally do not require a physical shipping address unless it is necessary for a particular transaction or service.

B. Payment information

When you purchase a product, payments may be processed through third-party payment providers such as Razorpay.

Depending on the payment method you choose, the payment provider may collect information such as:

  • Name
  • Email address
  • Mobile number
  • Billing information
  • Payment method information
  • Transaction details
  • Information necessary for fraud prevention and payment verification

We do not store your complete credit card, debit card, UPI, banking credentials, or other payment-instrument credentials on our own servers.

Payment information is processed by the relevant payment service provider in accordance with its own privacy policy and security practices.

Razorpay's current terms require merchants to display privacy and other customer-facing policies and prohibit merchants from storing payment-instrument credentials.

C. Information collected automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information
  • Pages viewed
  • Products viewed
  • Referring website or source
  • Date and time of visits
  • Website interactions
  • Purchase and conversion events
  • General usage information

This information may be collected through Shopify, cookies, analytics technologies, advertising technologies, and similar tools.

3. HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

To process orders

We use your information to:

  • Process purchases
  • Confirm transactions
  • Deliver digital products
  • Provide download/access information
  • Maintain order records
  • Provide customer support
  • Handle refunds, cancellations, and disputes

To communicate with you

We may use your contact information to:

  • Send order confirmations
  • Send digital-product delivery information
  • Provide customer-service responses
  • Respond to questions or requests
  • Send important service-related communications

To improve our Website and products

We may analyse usage and purchase information to:

  • Improve Website functionality
  • Improve product offerings
  • Understand customer preferences
  • Identify technical problems
  • Improve the purchasing experience

For marketing

Where permitted and where you have provided the required consent or otherwise where legally permitted, we may use your contact information to send:

  • New product announcements
  • Offers and discounts
  • Educational content
  • Product recommendations
  • Updates about BizPlayBooks

You can unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Advertising and measurement

We may use tools such as Meta Pixel/Meta advertising technologies to understand how visitors interact with our Website, measure advertising performance, build relevant audiences, and improve our advertising campaigns.

These technologies may collect information such as browser/device information, Website activity, pages viewed, purchases, and conversion events.

Where required by applicable law, we will obtain the appropriate consent before using non-essential cookies or similar technologies.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and understand how visitors use them.

We may use cookies for:

Essential functions

These cookies may be necessary for:

  • Shopping-cart functionality
  • Checkout
  • Authentication
  • Security
  • Fraud prevention
  • Website functionality

Analytics

Analytics technologies may help us understand:

  • How visitors use our Website
  • Which pages are popular
  • Where visitors come from
  • How visitors move through the purchasing process

Advertising

Advertising technologies may help us:

  • Measure advertising performance
  • Understand conversions
  • Show relevant advertisements
  • Create advertising audiences
  • Retarget visitors where permitted

You can manage cookies through your browser settings and, where available, our cookie preferences mechanism.

Disabling certain cookies may affect Website functionality.

5. SHOPIFY

Our online store is hosted and operated using Shopify.

Shopify provides the ecommerce infrastructure used to operate our Website, including functionality related to:

  • Storefront operation
  • Shopping cart
  • Checkout
  • Order processing
  • Customer accounts
  • Security
  • Website analytics and related services

Information submitted through our Website may therefore be processed by Shopify in accordance with Shopify's applicable privacy practices.

6. RAZORPAY AND PAYMENT PROCESSING

We may use Razorpay as a payment gateway/payment service provider.

When you choose a Razorpay-supported payment method, information necessary to process your transaction may be transmitted to Razorpay and/or relevant payment partners.

This may include:

  • Name
  • Email address
  • Phone number
  • Transaction information
  • Billing information
  • Payment-related information

Razorpay may process information for payment processing, transaction verification, fraud prevention, security, customer support, and other purposes described in its applicable policies.

Razorpay's own terms state that customer and payment information may be processed by Razorpay and its facility providers for payment services and related purposes.

You can review Razorpay's current privacy information here:

Razorpay Privacy Policy

7. DIGITAL PRODUCT DELIVERY

BizPlayBooks primarily sells digital products.

After successful payment, we may use third-party digital-delivery services, Shopify functionality, email services, or other technology providers to provide access to your purchased product.

We may use your:

  • Name
  • Email address
  • Order number
  • Product purchased
  • Transaction status

to deliver and administer your digital purchase.

We may retain purchase information as necessary for customer support, accounting, fraud prevention, legal compliance, and legitimate business purposes.

8. WHEN WE SHARE YOUR INFORMATION

We do not sell your personal information as a standalone commercial database.

We may share information with service providers and other parties when reasonably necessary to operate our business.

These may include:

Ecommerce providers

Such as Shopify, which provides our online-store infrastructure.

Payment providers

Such as Razorpay and relevant payment partners for payment processing and transaction-related services.

Digital delivery providers

Where necessary to deliver purchased digital products.

Analytics and advertising providers

Such as Meta and other analytics/advertising technology providers used to measure Website performance and advertising effectiveness.

Communication providers

Such as email, messaging, hosting, customer-support, and notification providers.

Professional advisers

We may share information with accountants, auditors, legal advisers, insurers, and other professional advisers where reasonably necessary.

Government and legal authorities

We may disclose information where required by applicable law, regulation, court order, governmental request, or legal process, or where reasonably necessary to protect our rights, users, property, or the security of our services.

9. DATA PROCESSING BY THIRD-PARTY SERVICE PROVIDERS

Some of our service providers may process personal information on our behalf.

These providers may process information in India or other jurisdictions depending on the services they provide.

We take reasonable steps to use reputable service providers and require appropriate safeguards for personal information where applicable.

10. DATA SECURITY

We take reasonable technical and organisational measures designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable precautions to protect your account credentials, email account, and devices.

11. HOW LONG WE RETAIN INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Maintaining transaction records
  • Accounting and tax requirements
  • Fraud prevention
  • Resolving disputes
  • Enforcing agreements
  • Complying with applicable laws and regulations

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

12. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including rights to:

  • Request information about personal data we process about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is processed
  • Opt out of certain marketing communications
  • Raise a complaint regarding our handling of personal information

India's Digital Personal Data Protection framework provides rights and obligations concerning digital personal data, with the 2025 Rules establishing the detailed implementation framework and a phased commencement timeline.

Where a request is made, we may need to verify your identity before acting on it.

To exercise an applicable privacy right, contact:

Email: rahulkavingalradhakrishnan@gmail.com

Subject line:

"Privacy Request - BizPlayBooks"

We will handle requests in accordance with applicable law.

13. MARKETING COMMUNICATIONS

You may receive transactional communications necessary to complete or administer your purchase.

These may include:

  • Order confirmations
  • Payment confirmations
  • Digital delivery information
  • Customer-service communications
  • Important account or Website notices

These communications are different from promotional communications.

Where we send promotional communications, you may opt out at any time by:

  • Clicking the unsubscribe link in an email, where available; or
  • Contacting us at rahulkavungalradhakrishnan@gmail.com

Opting out of promotional communications will not prevent us from sending essential transaction-related communications.

14. CHILDREN'S PRIVACY

Our products and Website are intended for adults and businesses.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

15. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, services, social-media platforms, payment providers, or other resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

16. SOCIAL MEDIA AND ADVERTISING PLATFORMS

We may maintain accounts or use advertising services on platforms such as Instagram, Facebook, and other social-media platforms.

Interactions with these platforms are also subject to the privacy policies and terms of those platforms.

Where advertising or tracking technologies are used on our Website, information may be shared with the relevant platform for measurement, attribution, audience creation, and advertising purposes, subject to applicable law and available privacy controls.

17. FRAUD PREVENTION AND SECURITY

We may process information to:

  • Detect suspicious transactions
  • Prevent fraud
  • Protect our Website
  • Investigate abuse
  • Prevent unauthorized access
  • Protect customers and our business

Payment providers may independently perform fraud and risk checks as part of transaction processing.

18. BUSINESS TRANSFERS

If BizPlayBooks or substantially all of its assets are acquired, merged, reorganised, or transferred, personal information may be transferred as part of that transaction, subject to applicable law.

Any successor entity may be required to continue protecting personal information in accordance with applicable legal obligations.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes to technology
  • Changes to third-party service providers
  • Changes to applicable laws
  • Changes to our data practices

When we make changes, we will update the "Last Updated" date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent.

20. CONTACT US

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, contact us:

BizPlayBooks
Legal Name: ARA Lifenetwork Ventures
Email: rahulkavungalradhakrishnan@gmail.com
Website: https://bizplaybooks.store

Subject: Privacy Request / Data Protection Query

We will review and respond to requests within the timeframe required by applicable law.