Refund policy

Last Updated: 08/08/2026

Thank you for purchasing from BizPlayBooks.

All products sold through BizPlayBooks are digital products, including ebooks, playbooks, guides, templates, and other downloadable resources. Because digital products are delivered electronically and can be accessed immediately after purchase, all sales are final and we do not offer refunds or returns once a digital product has been purchased and delivered.

No Refund Policy

Due to the nature of our digital products, we do not accept:

  • Returns
  • Exchanges
  • Cancellations after purchase
  • Refund requests due to change of mind
  • Refund requests after downloading or accessing the purchased product
  • Refund requests based on failure to read the product description before purchase
  • Refund requests based on purchasing the wrong product

Please review the product description and available previews carefully before completing your purchase.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us as soon as possible at:

rahulkavungalradhakrishnan@gmail.com

We may review the transaction and, where appropriate, provide a resolution for the duplicate purchase.

Damaged, Incorrect or Inaccessible Digital Products

Although digital products cannot be returned, please contact us if:

  • You received a product different from the one you purchased
  • Your download link does not work
  • Your purchased file is corrupted
  • You experience a genuine technical issue preventing access to your purchased product

Contact us at:

rahulkavungalradhakrishnan@gmail.com

Please include your order number and the email address used for your purchase so we can verify the transaction and help resolve the issue.

Product Quality Concerns

We want you to have a good experience with every BizPlayBooks product. If you believe there is a technical problem or that the product delivered to you does not correspond to the product description, contact us and we will review the issue.

Where appropriate, we may provide a replacement file, corrected version, or another suitable resolution.

Contact Us

For any questions regarding this policy, contact:

BizPlayBooks
Email: rahulkavungalradhakrishnan@gmail.com

Important: Since you're selling digital products, I would use "Cancellation & Refund Policy" rather than a generic "Return Policy" in your Shopify footer. It makes it immediately clear that BizPlayBooks doesn't sell physical goods.